Secure Scheduling with Zoom Passcodes and x.ai

Zoom is launching a major security and privacy requirement for their customers. Beginning on September 27, Zoom will require all meetings to have a passcode or a Waiting Room enabled. Zoom previously implemented this for their free Basic users in May.

The x.ai and Zoom integration automatically generates unique Zoom links for your meetings and adds them to the calendar invitation. Our team has been working in parallel with Zoom’s to ensure a smooth transition to a passcode-required world.

How to Confirm Your Zoom Passcode Settings

Zoom recommends that admins and users log into the Zoom web portal and visit their settings to enable a passcode. Account admins and users can navigate to their Account Settings section to ensure the passcode settings you want to use are enabled.

zoom settings to require a passcode for new meetings

Group admins should navigate to the Group Management section, click the Group Name, then click the Settings tab. Once there, they can scroll to the Security section and verify the passcode settings.

Important Note: Zoom will be automatically appending passcodes to existing meetings that were scheduled without a passcode before September 27. Zoom has advised their customers to resend calendar invitations with the passcode for these meetings. For these meetings scheduled by x.ai, you can go to the meeting page on x.ai and add the passcode in the location field or the meeting notes field. You can also do this directly in the calendar client. Both will trigger an update to guests that includes the passcode information.

Always Accessible Zoom Passcodes

x.ai users with Individual and Team subscriptions can connect their Zoom accounts to generate unique meeting links that will be automatically included when x.ai schedules the meeting.

x.ai users can connect their Zoom account to x.ai to automatically generate dynamic links.

Pro Tip: x.ai formats the zoom phone numbers with One-Click Mobile access for easy audio joining automatically, i.e. +12128675309,,123456789#

Once you’ve toggled on the passcode setting in Zoom’s web portal, x.ai will now display the passcode for unique Zoom meeting links on the Event Description in the calendar invitation, as well as on the x.ai Meeting Page.

the Zoom passcode is included on the calendar invite and the x.ai meeting page.

Passcodes will also be included in your Daily Meeting Prep email, alongside the name, title, company, and LinkedIn URL for every guest in the meeting.

zoom passcodes are included in the Daily Meeting Prep email

x.ai will include the passcode in these places, even if you have enabled the Zoom setting to embed the passcode in the invite link.

What’s the Difference Between a Zoom Passcode and a Zoom Password?

Zoom has made a point to distinguish between Zoom passcodes and Zoom passwords. A passcode is a numerical code to access a secure meeting. A password refers to your account credentials to log into Zoom and should never be shared.

Connect Zoom to x.ai

Connect your Zoom account and let x.ai handle the scheduling for you. In addition to this security update, we’ve also added improved international support for Zoom users. Have an idea for a feature? Let us know!


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